To make a simple phone call and reach a human being, you have to first get past menus, submenus, and Burt Bacharach. When you do reach a person in real time, they want to transfer you to another department. Better than being out-sourced to a different country, though, where you will have to strain to catch a recognizable word here and there as someone with an extremely thick accent rattles off information.
It practically takes an act of Congress to get anything done right anymore. To get something--anything--repaired, you've got to wait out the "window of time" during which a repair person might arrive. When and if they do, you know deep down that it's highly unlikely they will fix it correctly the first time. No, there will usually be a second or third visit.
I can't even tell when my car will reach downtown San Diego in heavy traffic, but scientists know to a fraction of a second when Venus meets the sun every one hundred twenty-two years. I'm in the midst of doing all the funding of our revocable trust, trying to figure out which plans are best for our mobile phones and house phone, and learning to cohabit with my temperamental computer. If it were not for the joy of blogging, I'd have my way with this Gateway Table Top and hoist it out of the window.
Simplify life? Really? When passwwords are different for every single account?
It took me three nights to wade through the user guide to my new cell phone so I can send pictures, download help menus, program different ringer tunes for each contact, and give voice commands that work. Speaking of electronic devices, did you know they actually disrupt our natural biorhythms, our energy levels? Their electromagnetic fields release chaotic energy, according to an article in a scientific magazine.
These days, you'd better bring along a carefully prepared list of questions, as well as comments based on your own investigative research, when you go to see your doctor. This list will increase your odds for a productive visit during the ten minutes you're lucky to squeeze out of your clock-watching doctor's day.
You'd also better be ready to do everyone's job for them. Your doctor might be on the ball, but if his secretary sends his order for therapy to the wrong place, who do you think will have to take time out to locate and then tell her the correct fax number? And will the secretary be apologetic? Come on.
Here's how one of my recent commications with an insurance agent went:
Agent: That's not in your contract.
Me: Look on page 24, under B 3.
Agent: Oh, there it is!

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